Privacy Policy

Last updated on 10 December 2024

We collect personal information from you, including information about your:

  • Personal identifiers
  • Contact information
  • Booking details
  • Payment information
  • Communication history
  • Other relevant information necessary for providing our services

We collect your personal information in order to:

  • Facilitate bookings, communication, and other operational needs
  • Meet legal and regulatory requirements

Besides our staff, we share this information with:

  • Payment processors to securely process payments for your bookings
  • Third-party service providers to help us deliver services, such as managing bookings and communication
  • Analytics platforms to improve your experience on our website and help us understand how our services are used

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at contact@balancebase.nz.